Effective date: March 1, 2026
This Privacy Policy describes how Ignite Performance ("we," "us," or "our") collects, uses, and shares information about you when you use our website and platform at igniteperf.com. By using our services, you agree to the collection and use of information as described in this policy.
When you use the Ignite Performance platform, we may collect the following types of information:
Account Information. When you create an account, we collect your name and email address.
Contact and Inquiry Data. When you submit a contact form, assessment inquiry, or download request, we collect the name, email address, and any message you provide.
Usage Data. We automatically collect information about how you interact with our platform, including pages visited, courses accessed, time spent, and device and browser information.
Payment Information. If you purchase a subscription or course, payment details are processed by our third-party payment provider. We do not store your full card number or payment credentials on our servers.
We use the information we collect to:
We will never sell your personal information to third parties.
We may share your information with:
Service Providers. Trusted third-party vendors who help us operate the platform (e.g., payment processors, email delivery services, analytics providers). These providers are contractually required to protect your data and may only use it to perform services on our behalf.
Legal Requirements. We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Ignite Performance, our users, or the public.
Business Transfers. In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform usage. You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform.
We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within a reasonable period, unless we are required to retain it for legal or compliance purposes.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us using the information in Section 9.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
The Ignite Performance platform is intended for use by adults and organisations. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Ignite Performance
Email: [email protected]
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.