Effective date: March 1, 2026
Please read these Terms of Service carefully before using the Ignite Performance platform. These Terms constitute a legally binding agreement between you and Ignite Performance governing your use of our website, courses, assessments, and related services.
By accessing or using the Ignite Performance platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms apply to all visitors, registered users, and organisations that access or use the platform at igniteperf.com.
Ignite Performance provides online educational content, leadership and safety culture programs, certified assessments, executive coaching, mastermind programs, and related resources. The specific features and content available to you depend on the plan or program you have purchased or subscribed to.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.
To access certain features, you must create an account. You agree to:
You must be at least 18 years old to create an account and use our Services.
Subscription Plans. Some Services are available on a subscription basis. By subscribing, you authorise us to charge your payment method on a recurring basis at the rate associated with your selected plan.
Billing. Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. All fees are stated in US dollars and are non-refundable except as described in Section 5.
Price Changes. We may change subscription prices at any time. We will provide at least 30 days' notice before any price change takes effect. Your continued use of the Services after the price change constitutes acceptance of the new pricing.
Taxes. You are responsible for any applicable taxes associated with your purchase.
Cancellations. You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. You will retain access to the Services until that date.
Refunds. We do not offer prorated refunds for unused portions of a subscription period. If you believe you were charged in error, please contact us within 14 days of the charge and we will review your request.
All content on the Ignite Performance platform — including courses, videos, assessments, frameworks, written materials, and branding — is the property of Ignite Performance or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the content for your personal or internal organisational purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content without our prior written permission.
You agree not to:
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Ignite Performance does not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.
Educational content is provided for informational and professional development purposes only and does not constitute legal, medical, psychological, or professional advice.
To the maximum extent permitted by applicable law, Ignite Performance and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Ignite Performance and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any third-party rights.
These Terms are governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts located in [State].
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.
If you have any questions about these Terms of Service, please contact us at:
Ignite Performance
Email: [email protected]